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Return Policy

 

All the items you want to return must be returned within thirty days of the original purchase date given on the invoice enclosed with your order. There is a 10% restocking fee for anything returned after thirty days. No returns are accepted 60 days beyond the purchase date. Returns received without the paperwork will slow down your return, and may cause confusion and cost you a fee.

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  • No returns on used personal care items

  • Clothing must not be soiled or laundered.

  • Bolts of fabric can not have been cut

 

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If you have any questions or want to let us know you'll be returning items ahead of time, please give us a call at 864-202-3488, or email us at:  ethnicexplosion@yahoo.com

Mail your return to:  240 S Main St, Unit A, South Hackensack, NJ  07606

 

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What To Do If Something Is Damaged

Damages must be reported within five business days in order to process the appropriate claims and send out replacements in an efficient manner.

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  • Do not discard the original shipment box or its packaging.

  • Do not return damaged items without notifying us first to obtain instructions

  • Do note any damages to the exterior of the box on the invoice received with the package, and highlight all damaged items.

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